Projects for Microsoft Corporation have included white papers, administrator guides, architecture specifications, training and systems integration, online and offline documentation for Smartphone, Microsoft TV, Networks and Communications, Digital Media, telephony, Microsoft Online, Exchange Hosted Services, and executive position papers.

"Richard Machin is a very experienced technical writer who can take a difficult project and bring it in on time and in budget. He understands the concepts and can convey them appropriately for the audience. I can give him a project and let him go with it. He is a pleasure to have on the team."
- Laura Brenner, Content Publishing Manager, Microsoft Corporation

"Provided an excellent service for the Exchange UM team. Richard figured out what we needed, with very little guidance, and got the system up and working on time/budget etc. An excellent project."
- Cliff Didcock, Principal Group Program Manager, Microsoft Corporation